Plugwise source not activating

Plugwise Forum about Plugwise devices and the Source software.
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Edwin2008
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Plugwise source not activating

Post by Edwin2008 »

Somehow the database got corrupted and of course no backup (location app data which was not running in backup).
So had to rescan network and start all over. Network ok but then stuck on activating source software. Have send email to support (3 days ago) but no answer.
Any suggestions?
** edwin **
Edwin2008
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Posts: 721
Joined: Fri Nov 28, 2008 4:14 pm
Location: Netherlands

Re: Plug wise source not activating

Post by Edwin2008 »

No one?
** edwin **
Akatar
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Re: Plugwise source not activating

Post by Akatar »

call the plugwise helpdesk or if you are using homeseer 3, try the plugwise pro plugin. that one doesn't need the source software
Edwin2008
Advanced Member
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Posts: 721
Joined: Fri Nov 28, 2008 4:14 pm
Location: Netherlands

Re: Plugwise source not activating

Post by Edwin2008 »

Still using hs2. Will look for phone number on the site. Thnx
** edwin **
Edwin2008
Advanced Member
Advanced Member
Posts: 721
Joined: Fri Nov 28, 2008 4:14 pm
Location: Netherlands

Re: Plugwise source not activating

Post by Edwin2008 »

Solved. Unplug internet and restart source. Thanks to help desk
** edwin **
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