No Carga por completo

[jlreguriro]

Buenas tardes, desde hace una semana y después de un corte de luz, mi toom no cargar, arranca pero se queda pensando y la barra de carga no completa, entiendo que será un problema se firware, he pensado en comprarme otro pero tengo un modulo de lectura d epotencia y quisiera conservarlo, creéis que bastara con solo reinstalar el software? he buscado por muchos sitios pero estoy totalmente perdido, gracias.

[Toonz]

Hi, forum language is English officially.
Google translate:
Good afternoon, for a week and after a power outage, my toon does not start, starts but stays thinking and the load bar does not complete, I understand that it will be a problem to be firware, I thought about buying another one but I have a power reading module and I would like to keep it, you think it would be enough to just reinstall the software? I have searched many places but I am totally lost, thank you.