Page 1 of 1

Is my Toon broken? :(

Posted: Mon Mar 30, 2020 10:22 pm
by Tweak
Hello everyone, since today my Toon is losing wifi all the time.. Distance to AP is very close. All other devices work perfect.. Rebooted my Ubiquiti ofcours rebooted Toon. (and adapter removal)
And just to be sure rebooted my PI with domoticz that is reading Toon all the time..

When i reboot Toon it connects fine and my Ubiquiti says 99% signal strength when i open a ping (loop) it works like for 10 minutes? and then the connection is gone.

It worked perfect for months and now today this happened.. Any idea if hardware is broken or software issue?

Re: Is my Toon broken? :(

Posted: Mon Mar 30, 2020 10:28 pm
by TheHogNL
Try with a LAN cable and if that works it is probably your wifi chip which is failing.

Re: Is my Toon broken? :(

Posted: Mon Mar 30, 2020 10:38 pm
by TerrorSource
Tweak wrote:Hello everyone, since today my Toon is losing wifi all the time.. Distance to AP is very close. All other devices work perfect.. Rebooted my Ubiquiti ofcours rebooted Toon. (and adapter removal)
And just to be sure rebooted my PI with domoticz that is reading Toon all the time..

When i reboot Toon it connects fine and my Ubiquiti says 99% signal strength when i open a ping windows (loop) it works like for 10 minutes? and then the connection is gone.

It worked perfect for months and now today this happened.. Any idea if hardware is broken or software issue?
What did you set up in the Unifi Controller?
I have Ubiquiti hardware myself and noticed that you need to minimalize the settings of the Wifi the Toon connects to.

Don't:
- Enable Fast Roaming
- Combine Name/SSID

I've created an seperate Wifi network specially for the Toon: Unifi_IoT which created Unifi_IoT_24 automatically
Connected the Toon to the Unifi_IoT_24 network

Re: Is my Toon broken? :(

Posted: Mon Mar 30, 2020 10:41 pm
by Tweak
Damnit, im going to try it but i think its the wifi module.. Expensive Toon.. got it @ 9-10-2019 :/ (from marktplaats)

But wait, i remember from the rooting that module is replaceable ?

Re: Is my Toon broken? :(

Posted: Mon Mar 30, 2020 10:43 pm
by Tweak
I only have 1 SSID and only 1 acces point. Enable fast roaming where can i find it? I think that is not on.. And again it worked fine for months.

Edit, changed 5GHZ to other SSID so Toon will connect to the 2.4 same problem.
Balancing is turned off.
Upgrade the SP to new software same problem.
UTP cable in Toon and reboot and works fine.

Broken module? Does someone know wich one i need to look for?

Re: Is my Toon broken? :(

Posted: Tue Mar 31, 2020 10:00 am
by TheHogNL
Tweak wrote:I only have 1 SSID and only 1 acces point. Enable fast roaming where can i find it? I think that is not on.. And again it worked fine for months.

Edit, changed 5GHZ to other SSID so Toon will connect to the 2.4 same problem.
Balancing is turned off.
Upgrade the SP to new software same problem.
UTP cable in Toon and reboot and works fine.

Broken module? Does someone know wich one i need to look for?
Not sure it is broken but as you didn't change anything that looks to be it. If you contact me in privmsg I could send you a wifi module.

Re: Is my Toon broken? :(

Posted: Tue Mar 31, 2020 10:19 am
by hansgrave
Check your "auto optimize" setting in Unifi. That option causes a lot of drops in wifi devices.

Re: Is my Toon broken? :(

Posted: Tue Mar 31, 2020 10:26 am
by Tweak
hansgrave wrote:Check your "auto optimize" setting in Unifi. That option causes a lot of drops in wifi devices.
Where can i find that setting? And offtopic.. Hans B from Grave?

Re: Is my Toon broken? :(

Posted: Tue Mar 31, 2020 11:28 am
by TerrorSource
Tweak wrote:
hansgrave wrote:Check your "auto optimize" setting in Unifi. That option causes a lot of drops in wifi devices.
Where can i find that setting? And offtopic.. Hans B from Grave?
New Unifi interface:
Settings > Network Settings > Optimizations > Auto-Optimize Network

Old Unifi interface:
Settings > Site > Auto-Optimize Network

I have this option turned on, Works OK with multiple Toon's in house.

Re: Is my Toon broken? :(

Posted: Tue Mar 31, 2020 12:44 pm
by marcelr
Tweak wrote:Where can i find that setting? And offtopic.. Hans B from Grave?
To add tot the last question: Van beneden of boven de sluis?

Re: Is my Toon broken? :(

Posted: Tue Mar 31, 2020 2:34 pm
by hansgrave
marcelr wrote:
Tweak wrote:Where can i find that setting? And offtopic.. Hans B from Grave?
To add tot the last question: Van beneden of boven de sluis?
I live above de sluis, at Maassluis te be exact....

The Unifi optimize setting at my home makes Homey and Toon offline

Re: Is my Toon broken? :(

Posted: Wed Apr 01, 2020 12:59 am
by Tweak
@hansgrave so your not Hans Berg from Grave? good.

This evening i rebooted Toon again and its still working :/ really strange.. But i dont trust it so i hope i can get
a spare Wifi module.

Re: Is my Toon broken? :(

Posted: Wed Apr 01, 2020 8:05 pm
by TerrorSource
Tweak wrote:@hansgrave so your not Hans Berg from Grave? good.

This evening i rebooted Toon again and its still working :/ really strange.. But i dont trust it so i hope i can get
a spare Wifi module.
Sure. Send me an email. Got a few spare left.