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license for 25 to 250 devices just disappears source

Posted: Sat Dec 11, 2021 2:49 pm
by labium
strange thing the license for 25 to 250 devices just disappears one of these days. i have 50 modules in my plugwise source and now i am only allowed to have 25 appliances. multiple networks stays possible and that for a product what is discontinued for 3 years now

Re: license for 25 to 250 devices just disappears

Posted: Sat Dec 11, 2021 3:33 pm
by Akatar
correct, and there is now a enddate for the rest.
So after a certain date nothing will work anymore, this compagny deserved to go bankrupt

Re: license for 25 to 250 devices just disappears

Posted: Sat Dec 11, 2021 3:34 pm
by Akatar
pw.JPG
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Re: license for 25 to 250 devices just disappears source

Posted: Mon Dec 20, 2021 11:59 am
by Antoon
I also wanted to add some modules and ran into the same problem.
I emailed Plugwise about this.
Received a e-mail back with a complete explanation and a new code to be able to use up to 250 modules again.

Re: license for 25 to 250 devices just disappears source

Posted: Sun Jan 02, 2022 12:44 pm
by labium
i had no time to check until now, indeed within 2 days i got a email from plugwise with a license key to use 25-250 modules again and everything works again as it should.