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Alarm from non existing device

Posted: Sun May 16, 2010 11:11 pm
by chusrvlim
I am using RFXCOM to integrate my visonic alarm panel into homeseer.
Everything is working as expected, except for one thing.
Almost everytime I switch on the alarm I got the message in the RFXCOM Alarm Panel Display: Alarm from non existing device.
Recentltly I noticed that it seems to be related to a motion detector that returns to normal state when coming from motion detected state. If the alarm gets switched on in the meantime it will generate the above message.
Any idea how to get around this ?

Thanks in advance.

Re: Alarm from non existing device

Posted: Mon May 17, 2010 12:04 pm
by b_weijenberg
This seems to be a problem in the plugin.

Please enable Debug Level 1 for the receivers in the plug-in.
If the error has occured send the full Homeseer log to support rfxcom.com

Re: Alarm from non existing device

Posted: Thu May 20, 2010 8:39 am
by chusrvlim
I expected to sent you the homeseer log right the next day, but since I have the debug enabled it doesn't occur anymore.
The debug is still switch on, but it might take some time before it reoccurs. As soon as I have the information I will sent it to you.

Thanks.