RFXCOM device data - changes gone?

[DJF3]

Hi,

Yesterday I changed MANY security devices through the RFXCOM plugin
(re-arrange, renaming, etc). After one hour the device order was perfect and the names were consistent.

Just now I looked at the devices through Status and through the RFXCOM plugin:
- around 50% of my changes are gone.
- Devices renamed (back to old name)
- Device/house-codes changed

I have noticed this before but now I want to mention this to see if anyone else has seen this. Today (around 18:00) the HomeSeer server was restarted for maintenance.

[Jeroen Bartels]

It takes 5 to 10 minutes for the RFXcom plugin to save the changes. So when you restart the server before that changes are gone.
I had that many times.

@Bert, Is there a way to manually trigger the saving proces?

[b_weijenberg]

That information is stored in the Homeseer database and there are at least 2 situations that changed information is lost.
1 if the changes are made and Homeseer is restarted within 5 minutes after it has been started.
2 if Homeseer is not stopped the normal way but for example a system restart without closing Homeseer the normal way.

I suppose you you did not stop Homeseer so that the database is not saved and closed correctly.

solutions for:
1 leave Homeseer running for 10 minutes, than close Homeseer so that the database is saved.
2 after making changes stop Homeseer and restart Homeseer to be sure the database changes are saved.

[DJF3]

I made many changes and >12 hours after that I restarted the HS server.

Just restarting, I did not shutdown the HomeSeer service first.
That should be ok, right? Or should you stop the HomeSeer service before restarting the server?

Thank you!
DJ

[b_weijenberg]

Yes, you should stop HS before you shutdown the system. HS is abnormal terminated without saving the database if you shutdown the system!

[DJF3]

Thank you Bert!

If you shutdown windows it will stop the processess just like when you press 'stop' in the services control panel.

However: talking to a friend of mine I just heard that Windows has some timer (like 15 seconds). If this timer expires it will terminate the process and continue the shutdown procedure.

Who has HS running as a service and how do you shutdown your windows? (do you manually stop the HS process first?)


Cheers
DJ

[Edwin2008]

is there a commandline command that will shutdown HS in a proper way?

[Jeroen Bartels]

As far as I know using script: &hs.shutdown

[Edwin2008]

no i ment outside (external) homeseer something like hs.exe /shutdown